• Damaged or defective items

    • Mindy Arbuckle SOULutions Coaching

    If you receive an item and it has been damaged in the mail or arrives defective, please contact us via email within 3 calendar days of receipt. We obviously want to hear about any shipping issues that happen, and will work with you on an appropriate resolution. If you have…

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  • Wrong item received

    • Mindy Arbuckle SOULutions Coaching

    If you receive a different item from what you ordered, please let us know immediately. We are human here, and occasionally (but not very often!) do make a mistake with packaging items.

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  • Buyer's remorse

    • Mindy Arbuckle SOULutions Coaching

    We are unable to accept returns due to buyer's remorse. All items are listed with multiple photos/angles. All items on the website have either a size reference or dimensions listed. If you have additional questions about an item, please email us before you purchase the item(s). If you are purchasing…

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  • Return procedure

    • Mindy Arbuckle SOULutions Coaching

    In the event of a return due to a damaged, defective, or incorrect item: Clothing, home decor, and jewelry should not be worn, used, or washed. Buyer must contact seller via email within three (3) calendar days of receipt of package. Buyer must submit photos of the item(s), clearly showing damage/defect (or the…

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